Shipping policy
Shipping Policy
At Santorini Sol, we believe the Mediterranean glow should be enjoyed wherever you are.
Complimentary Worldwide Shipping
Santorini Sol offers free standard shipping on all orders to supported destinations worldwide, with no minimum purchase required.
Order Processing
Orders are prepared for dispatch as promptly as possible following successful payment confirmation.
Processing times may vary during busy periods, holidays or periods of high demand.
Delivery Times
Delivery times vary depending on your location, the shipping carrier and local delivery conditions.
Any estimated delivery dates provided at checkout or by the shipping carrier are estimates and are not guaranteed unless expressly stated otherwise.
International Shipping
We ship to supported international destinations. International orders may be subject to customs inspections, import duties, taxes or additional charges imposed by the destination country.
Where these charges are not collected at checkout, they may be payable by the recipient, subject to applicable laws and information provided during checkout.
Order Tracking
Where tracking is available, tracking details will be provided following dispatch.
Shipping Delays
Unexpected delays may occur due to customs processing, weather conditions, public holidays, carrier disruptions or circumstances beyond our reasonable control.
Incorrect Shipping Details
Customers should ensure their delivery information is accurate before placing an order. Please contact us promptly if you notice an error.
Changes cannot always be made once an order has been dispatched.
Lost or Damaged Orders
If your order is lost, damaged or does not arrive, please contact our customer support team so we can investigate and provide an appropriate resolution in accordance with applicable consumer protection laws.
Contact Us
For shipping enquiries or order assistance, please contact Santorini Sol through our website.